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Old garage door motor broke. Despite it being a Saturday at almost 5 pm, I called and a technician was sent. Technician arrived and replaced the whole unit and helped me program all my openers in record time. Price was very agreeable. Way under competitors prices.
Brett explained and showed how the rollers were shot. He and Marcus got the job of resetting the door and replacing the rollers done fast. The garage door has never been so quiet. If we have any other issues we will definitely call them back out.
The technician I had was nothing short of stellar in his abilities to communicate what the deficiencies were and his swift action to replace the faulty equipment. He took the time to explain in detail just what had happened to my broken equipment and the installation process was over and done with in a timely manner. This is a top shelf company who hire equally top shelf service technicians. Great pricing, great people, great products.
Julian was extremely knowledgeable and professional! I had a preference on the time he arrived which accommodated but kept me informed of his arrival. He explained what the problem was and what he was going to do. I now have a better understanding of how the garage door as well as a door that works great. Julian rocked it!
The technical was very nice, knowledgeable and helpful. He did a great job installing my new opener. He explained the problems that had to be fixed. I am so impressed that he was here on a Sunday to install my new system. Thanks for a great job.
Garage door was bent and would not close, I thought the door would have to be completed replaced. The technician straightened the door and saved me soo much money. The gentlemen was very polite and courteous. I would definitely recommend Overhead Garage Door to anyone in need or repairing or replacing a garage door.
Came home recently to find that our garage door didn't open due to a broken torsion spring. It was after six in the evening when I called the Overhead Garage Door company and was instantly connected to a live person. Within minutes, I was scheduled for a service appointment for that same evening. I received a call from the technician well within the hour of my initial call to let me know he was on his way. He arrived, shared the different options available with us and quickly got to work once we selected the parts we wanted for the repair. He took about half an hour, making the whole experience from start to finish less than two hours. The $75 after hours fee was totally reasonable for how quickly he came out and got the work done. And I appreciated the company texting the name of the technician we should expect. Would definitely recommend!
I had a Great experience with Overhead Garage Door Company. I really like the fact that I called at 4pm and Kelvin was out to fix my problem within an hour. Great afternoon hours! Kelvin Wallace was Awesome!
The tech arrived as promised. He quickly diagnosed the problem and should me the problem. A broken spring. The tech gave me options and price points, warranty lengths. I picked two springs. He set about fixing my door and was done in a jeffy. He gave my door a complete check and tune up. It works like new. I wished all techs were like this one. Very satisfied with price/performance point. Jim peoples
Brian, my technician was prompt and friendly. He was very knowledgable and was able to address and fix all of my concerns. He even gave me some pointers. He did me a great service! I would highly recommend him!!
Very professional. Received text on who would be coming out and received call from technician.Installed new opener, and also did maintenance on the garage door by greasing the rails, and all moving parts. Will recommend.
Really helped us out of jam. While leaving for work our spring snapped which made opening the garage door impossible, trapping our vehicles inside. I called 4 other places and none of them were able to come out and make the repair for at least another 4-5 days. I called Overhead Garage Door and they had someone at the house within 2 hours. Repair was done quickly and we were able to get the cars out. The technician was helpful and offered great advice on maintenance, etc etc. Will definitely use them in the future and highly recommend them.
Was able to get scheduled quickly. Arrived promptly at scheduled time. Resolved problem with door safety system. Reasonably priced for service. Satisfied with friendly service and will use Overhead Garage Door again when needed. I recommend them to everyone.
I can’t say enough about the great service I received from Overhead Garage Door! They came out the same day I called, and completely fixed our problem in less than an hour. The price was VERY reasonable and there was absolutely no up-selling! I will definitely use them again!
I received great service. I was especially pleased with the installer He was very pleasant and knowledgeable. He took the time to answer all of my questions and explain how everything worked I ended up paying more than I thought I was going to but I am pleased.
Replace a commercial Liftmaster garage door opener with a residential Liftmaster. Both .5 horsepower and supposed to have the same lifting ability. Hopefully this is correct. Technician was very courteous. Had a few issues with pricing but a call to the office was able to get it resolved. Overall I am very satisfied with service.
We had an unusual problem. A lightning episode left our two doors inoperable. The larger door did not work at all.The smaller door would respond to the hand held remote, but not to the wall control, lights blinking on both units and both wall controls. Joe was very pleasant. courteous, eager to solve the problem, but at a loss for a solution. His only idea was to replace both openers.
Called in the morning they arrived mid day took care of everything. Very informative of the process and what was going on. Only thing I didn’t like was the price, but it had to be done. But I’d recommend them to anyone having garage door problems great service with a smile! You